If you have an emergency repair during business hours, please contact our office on 4326 5566 or [email protected]
If your emergency occurs afterhours, please refer to your lease agreement or your tenant guide for further instructions. Our emergency contact trades people are listed in your lease agreement, but our preferred contractors are:
If you contact one of our tradespeople, please advise our office as soon as possible.
If you have locked yourself out of your property or lost your keys afterhours, you will have to contact a locksmith to gain entry.
If you have a non-urgent maintenance request, please contact our office in writing and provide a photo and details of the item that requires attention.
Our office endeavours to have your maintenance request addressed in 14 days with most maintenance request being actioned in 7 days.
Please provide details and photos to [email protected] or through your tenant portal.